Waiter/Waitress - Fauchon

Job description / Role

Waiter/Waitress - Fauchon Jeddah, KSA

• Ensure that guests receive prompt, friendly and personalized service.
• Ensure complete understanding of the operation philosophy of each of our restaurants and convey the same to our customers.
• Possess sound knowledge of our products i.e. food and drinks.
• Cater to the needs of our guests by suggestively selling (upselling, cross selling etc.) our food and beverage items.
• Recommend daily specials or promotions in order to maximize sales.
• Act as a final check on the presentation & layout of food and beverage items before they are served.
• Practice correct cash handling procedures by addressing the register after every transaction. Count back change to guest and servers.
• Notify managers of specific guests’ needs and requests.
• Provide customers excellent service.
• Assist the management in maintaining standards by reporting any problems in the surroundings (i.e. cleanliness of the floors, tables and service stations.
• Maintain table standards by clearing all used plates, glassware etc. and by bussing tables and spot sweeping, as needed.
• Collect and send linen to and from laundry before and after each meal period.
• Keep bar and surrounding areas clean, free of debris and organized.
• Clean and maintain all the equipment used in the workstation.

Requirements

• High School Graduate or College level
• Can communicate well in English, Arabic is an advantage
• Has valid Saudi ID
• Has experience in Fine dine restaurant
• Excellent customer service and can handle customer complaints.

About the Company

The Ali Bin Ali Group is a privately owned company with a heritage that dates back to 1945. Our roots began with a vision to provide quality international products and services to the people of Qatar. Today our Group is one of the largest retail and distribution companies in Qatar. We are also proud to say we have a long-standing reputation for building successful partnerships with the world's leading brands across a diverse range of business activities. This success is born out of our unwavering commitment to the long-term development and strategic growth of not just our Group but also that of our partners.

Our knowledge of the market is unrivaled. That is what keeps us ahead in an environment of phenomenal growth in Qatar. The Ali Bin Ali Group has evolved and grown in response to Qatar's diversifying requirements.

As a Group, we thrive on innovation, which is the key to our consistent market share results and achievement awards. The Ali Bin Ali Group operations are currently local but our standards are International. Our partners and competitors credit us with an impeccable reputation and with excellent public and private sector relationships. But from our perspective our most important affirmation comes from customer satisfaction across each of our Group's business divisions.