Warehouse Operations Manager

Job description / Role

Our client, a local company who distribute luxury goods, beauty products and fragrances requires a Warehouse Manager to manage warehousing and distribution operations in Jeddah, Saudi Arabia.

Reporting to the Operations Manager, the main purpose of the position is to ensure productivity and service level targets are achieved and that all warehouse processes are running smoothly.

Role & Responsibility
• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the
primary goal, by supervising, organizing, directing, and training warehouse employees and
establishing, monitoring, and managing operation goals.
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.
• Train and manage a warehouse team to solve day-to-day operational issues and reach short and long-term performance goals.
• Oversee daily operations, while controlling and managing inventory and logistics.
• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics and floor productivity.
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.
• Meet regularly with warehouse leads to review, analyse, and develop actionable plans for productivity and loss prevention.

Requirements

Suitable candidates will have a BS degree in logistics, supply chain manager with proven work experience of 3 to 5 years as a Warehouse Manager in FMCG and luxury / retail would be preferred.

• Expertise in warehouse management procedures (WMS) and best practices
• Proven knowledge in eCommerce and Last Mile Delivery
• Proven ability to implement process improvement initiatives
• Strong knowledge of warehousing Key Performance Indicators (KPI's)
• Hands on experience with warehouse management software and databases
• Leadership skills and ability to manage and grow staff
• Strong decision making and problem-solving skills
• Ability to work with all levels of company staff
• Excellent communication skills

About the Company

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 32 countries, we’ve evolved to put our customers at the heart of everything we do.

So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow.

Offering an unrivalled suite of recruitment and workplace solutions, whether you’re looking for what’s next in your career, or have a gap to fill, we’ll help you get where you want to go.

You can rely on us to deliver today and help you plan for tomorrow.