Location
Sweden, - Stockholm
Dates
Dates flexible
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$4,500

Course Overview

Developing your communication skills can help all aspects of your life from your professional life tohome life and everything in between.The ability to communicate information accurately clearly and as intended is a vital life skill. It's never too late to work on your communication skills and by doing so you may well find that you improve your quality of life. Professionally if you are applying for jobs or looking for a promotion with your current employer you will almost certainly need to demonstrate good communication skills.

Who should take this course

HR Personnel. Help Desk Staff. Frontline staff. Administrative assistants. Sales Personnel. Customer service personnel. IT professionals. Team leaders.

Accreditation

CPD

Course content

Module 1 - Introduction:

  • The nature of Communications - Creation
  • Transmission and Interpretation of information.

Module 2 - Barriers to effective communications:

  • Overcoming barriers to communication.
  • The main categories of communication.
  • Analyzing different types of communication.
  • Presentation Techniques.

Module 3 - Managing Effective Meetings:

  • Objectives Agenda preparation
  • Taking minutes Gaining participation and contribution of members
  • Involving the team
  • Action Planning
  • Achieving the Objectives of the meeting

Module 4 - Negotiation Techniques:

  • Strategies and Tactics.
  • Influencing techniques - different approaches
  • Interpersonal Skills Stress and its effect on Interpersonal skills
  • The Change Environment and its effect on Interpersonal skills
  • Positive attitudes

Module 5 - Relationships with superiors peers and subordinates:

  • Group dynamics. Effective Teamwork.

About Course Provider

London Training for Excellence offer a wide range of training courses in London for organisations and individuals who wish to advance their skills and knowledge in the business world. With a great training centre in London, London TFE have everything that is needed to understand the basic needs of a business. Each course focuses on the ‘real-life’ issues a business could face and how to tackle them with ease.

London TFE have a team of enthusiastic leaders and instructors who share a passion for education and want to deliver that same passion to every individual who wish to take a business to succession. Each training courses London encourages individual to aim high and reach their full potential.