Assistant Manager Skills Programme

Assistant managers have a lot of responsibility, and this job requires great leadership skills. With this course you will immediately improve the relationship you have with your executive through better communication techniques, time management skills and many more. This programme of 10 modules invites you to discover the knowledge and develop skills in terms of assisting managers with 2 specialisations of your choice.

The course is designed for the following professionals:

• Senior level receptionists
• Junior to mid-level secretaries

None, except a good level of command of English.

Personal Assistant, Assistant Manager

Certification Awarded From Government Of Dubai (KHDA)

DURATION: 10 modules (100 hours). New session every 5 weeks

SCHEDULE: 5 weeks: Classes are from Sundays to Thursdays 8AM-12PM

MANDATORY MODULES: - Administrative & secretarial services - Data entry and typing - Desktop applications, email etiquette and internet use - Business etiquette - Office procedures - Business writing (English) CEF B1-B2 - Communication skills (English) CEF B1-B2 - Customer service

SPECIALISATIONS (2 included):

• Conflict management skills
• Self-esteem skills
• Time and stress management
• Communication skills (English) CEF C1-C2
• Communication skills (French) CEF A1-A2 or B1-B2
• Basic accounting

IMMERSIVE BUSINESS TRAINING DMCC is registered and licensed as a Free Zone Company under the rules and regulations of DMCC (License No. 375019) and is a training institution duly approved by KHDA under the Educational Services Permit No. 628185.

We deliver professional and management development training through short duration courses for management, professional and personal development to adults who wish to improve their skills and knowledge in areas such as accounting, finance, business, secretarial skills, human resources, management, sales, marketing and education.