Location
UAE, Dubai
Dates
08 - 10 Oct 2017 (3 days)
Course Type
Professional Training Course
Accreditation
-
Language
English
Price
$1,395

Course Overview

The way you handle yourself in a business and social environment can reveal a lot about you, and your position within an organization. From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your company reach its goals.

If you’ve ever had an awkward moment where:

  • You aren’t sure which fork to use,
  • You don’t know which side plate is yours,
  • You’ve ever had to make small talk with a Very Important Person and been lost for words…

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make.

This programme will help you handle most of those socially difficult moments. You’ll have an extra edge in areas that you may not have given a lot of thought of until now.

Course content

LEARNING OUTCOMES:

  • Why etiquette is important
  • Understanding etiquette
  • Proper manners for meeting and greeting others
  • Network effectively, including making introductions, shaking hands, and using business cards appropriately
  • Dress appropriately for every business occasion
  • Professional presence (what to wear and not to wear)
  • Business email etiquette
  • Telephone etiquette
  • The written letter
  • Feel comfortable when dining in business and formal situations
  • Feel more confident about your business communication in every situation
  • Develop that extra edge to establishes trust and credibility

About Course Provider

SMART Management Training and Consultancy is a UK-based work training provider. We specialize in providing you with high-quality training and development opportunities aimed at individuals and corporates across the Gulf and Africa (UAE, GCC and Africa).