Business Etiquette

The course will teach you about the dos and don'ts in specific situations such as business meals, meeting with persons from different cultures (providing specific insights), greeting, planning and attending meetings and functions. Business etiquette is essential because it promotes creating business style and professional image.

The course is designed for the following professionals:

• Junior to senior level receptionists
• Junior to mid-level secretaries - Junior to mid-level managers

None, except a good level of command of English.

Receptionist, Secretary, Manager

Certification Awarded From Government Of Dubai (KHDA)

DURATION: 10 hours

SCHEDULE: 5 weeks: Classes are on Sundays from 10AM to 12AM

CONTENT:

• The fundamentals of business etiquette
• Greetings and introductions
• Meeting and boardroom protocol
• Business ethics
• Entertaining etiquette
• Telephone etiquette
• Internet & email etiquette
• Business attire and professionalism
• Disability etiquette
• Multicultural challenges

At the end of the course, you should be able to apply business etiquette in various corporate situations.

IMMERSIVE BUSINESS TRAINING DMCC is registered and licensed as a Free Zone Company under the rules and regulations of DMCC (License No. 375019) and is a training institution duly approved by KHDA under the Educational Services Permit No. 628185.

We deliver professional and management development training through short duration courses for management, professional and personal development to adults who wish to improve their skills and knowledge in areas such as accounting, finance, business, secretarial skills, human resources, management, sales, marketing and education.