Business Process Re-engineering

Michael Hammer, in 1991 in his article \"Reengineering Work: Don\'t Automate, Obliterate\" published in Harvard Business Review, wrote that “Managers are to obliterate forms of work that do not add value, instead of using technology for automating it.” This was also described in another renowned book titled “Reengineering the corporation: A manifesto for business revolution”, which was co-authored with James A Champy. In this book, they noted that “in the business environment nothing is constant or predictable—not market growth, customer demand, product life spans, technological change, nor the nature of competition.” As a result, the dynamics of the business world has changed dramatically for customers and suppliers.

The concept of business process-reengineering is aligned with the strategy of business management which helps organizations to reengineer their work in order to bring about quantum improvement in customer service, reduce operational costs and become highest challengers. By the end of the last century, more than 60% of the top world companies either initiated reengineering efforts, or made plans to do so.

Senior executives, individuals from the team of reengineering, managers from business units, corporate planners and managers from quality assurance.

IKL Certificate

• Developing the vision, mission and its objectives
• Comprehending process that is existing
• Identifying the process for redesigning
• Identifying change levers
• Implementing the new process
• Operationalization of the process that is newly made
• process evaluation

Institute of Knowledge and Leadership (IKL) has emerged on the global map of learning, talent development and executive education as a highly advanced and qualified training platform. IKL is based in Dubai and serves prominent clients from across the MENASA region.

The distinctive factor about IKL is its significant, highly qualified and skilled pool of global trainers, primarily equipped with state of the art training methods and techniques coupled with the passion to share knowledge and to co - create a value proposition with organizations and their teams. IKL has trainers across the globe from 25 nationalities, over 200+ knowledge areas, and with a cumulative training, knowledge creation, sharing, and dissemination experience for over 1000+ years with over 2 million participants globally.