Certificate in Crisis Management & Communications

This course focuses on preventing and/or minimising reputational damage caused from a crisis by providing you with a complete understanding of the levels of crises, the potential damage to the organisation, how to develop a crisis communication action plan, with all the templates provided.

You will have the opportunity to participate in a number of workshops; view DVDs, review case studies and start completing your crisis communication action plan for your organisation.

This course is aimed at all industries and is a MUST-ATTEND for all in communications – Corporate communication directors, communication managers and all communication team members

It would also be beneficial for the Human Resource Managers and Directors to attend this programme to understand what is addressed during a crisis and the role that HR is required to play by providing relevant and immediate information on employees that may be affected

Crises sometimes affect the premises, or the various locations that an organisation is situated in. For this reason it is beneficial for the key members of the security team to attend the course to understand the type of information required for communication – Heads and Managers of security teams.

Certificate

• Crisis Analysis
• Crisis Communication – Team Roles And Responsibilities
• Crisis Communication Action Steps
• Communication Messaging
• Stakeholders
• Recovery And Review
• Assessment And Review

Informa Middle East, formerly known as IIR Middle East, has over two decades of regional experience in organising and managing all types of business events. This means that when you attend one of our conferences or training courses you are getting only top quality.

Businesses face many challenges in the 21st century. Dynamic markets and increasing competition require companies to stay one step ahead if they want to succeed. We can help better prepare you for these challenges. Through our diverse range of seminars, conferences and events, we give you the advantage you need by providing you with the latest industry knowledge, business information and training. This allows you and your employees to keep ahead of the game.