UAE, Dubai
10 - 11 Oct 2018 (2 days)
Professional Training Course
Yes (Details)
English
Special prices available
Course Overview
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. This two-day course will give participants the tools that will help you resolve conflict successfully and produce a win-win outcome.
Who should take this course
This program is intended for all individuals who work in teams.
Accreditation
Certificate
Course content
- Defining Conflict
- Sources Of Conflict
- Stages Of Conflict
- Conflict Resolution
- Effective Listening
- Conflict Resolution In Practice
About Course Provider
SMART Management Training and Consultancy is a UK-based work training provider. We specialize in providing you with high-quality training and development opportunities aimed at individuals and corporates across the Gulf and Africa (UAE, GCC and Africa).