Emotional Competencies & Intelligence

Emotions can influence the way we act and react in the workplace. Emotional Intelligence (EQ) is the ability to recognise our behaviours, moods, and impulses, and manage them in a positive way to communicate effectively, empathise with others, manage stress, overcome challenging situations and defuse conflict.

The Emotional Intelligence Course helps you build stronger relationships, succeed at work, and achieve your career and personal goals. You'll learn skills like managing your non-verbal communication, how to interpret and manage your emotions and balance your optimism and pessimism. This course will make you more aware of your own thoughts and feelings and as a result improve your ability to interact with others both in the workplace and at home.

Professionals working in Human Resources Planning or Human Resources Administration who need to sharpen their knowledge and skills in this important field.

Certificate

• Learning Outcomes - Emotional Intelligence (EQ) Training Course
• Define Emotional Intelligence (EQ)
• Identify the benefits of emotional intelligence
• Learn the four core skills required to practice emotional intelligence
• Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
• Successfully communicate with others in a non-verbal manner
• Verbally communicate with others
• Interpret and manage your emotions
• Master tools to regulate and gain control of one's own emotions
• Articulate your emotions using the right language
• Balance optimism and pessimism
• Effectively impact others
• Relate emotional intelligence to the workplace
• Use the concepts and techniques in the workplace

Global economics proves to us on a daily basis the organisational need for ‘fore-most’ and ‘leading’ talent in order to succeed in increasingly complex and competitive global markets. In order to achieve the ‘best’ possible result for organizations, developing the right talent is as much a necessity as hiring and retaining employees.

Who are we?

ZOE Talent Solutions is a global training and consulting firm that has been serving leading businesses in many countries. We specialise in capacity building and talent development solutions for individuals and organisations, through our highly customised courses and training sessions, in a wide array of disciplines.

What do we do?

ZOE assists organisations in identifying their most important goals, and guides management teams by working closely with each member, in making lasting improvements to their performance. This process thus promises a definite increase in revenue and savings and a higher Return On Investment (ROI). Over nearly a decade, our team has built a globally recommendable enterprise uniquely equipped skills including and not limited to coaching, facilitation , counselling and strategising.