Location
UAE, Dubai
Dates
Dates flexible
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$1,771

Course Overview

Drive outstanding customer service with the winning combination of knowledge skills and attitude.

Who should take this course

Ticket office reservations check-in traffic operations baggage service and information desks staff. Cargo reservations and receiving staff. Public relations and sales support personnel. Flight attendants.

Accreditation

Accredited by IATA from Monterey Canada

Course content

Use techniques of effective communication and customer contact. Understand the various social styles and cultural differences of airline customers. Gain knowledge about new trends in customer service.

About Course Provider

MNR Talent and Skill Development Institute has been launched in the year 2015 with the approval of KHDA and licensed by Department of Economic Development, Government of Dubai.

The Institute and all it’s employees are value driven with commitment to conduct business ethically and add value to the customers. It encourages case writing, consultancy and research through the partnering institutions in its client organizations and share their knowledge and research of the region as corporate social responsibility through professional bodies, alumni, radio talks, newspapers and magazines. In addition, our institute are offering the best training courses, like Professional Certification Courses, Soft Skills Training Program, Languages Training courses, Health and Safety Courses, ISB programs, Technical Programs, Digital Marketing courses and IIT-JEE/ NEET Exam Preparation Program for students.