IHLM Professional Certificate in Healthcare Operations & Productivity Management

Growing and aging populations, the increasing prevalence of chronic diseases and a heightened focus on quality, safety and patient satisfaction are all leading to rising healthcare costs and placing ever greater pressure on healthcare staff and facilities. Today, more than ever, there's an urgent need for hospitals and clinics to use their resources in the most efficient ways possible if they are to minimise unnecessar y waits and delays and maximize their financial sustainability or profitability.

This programme, the only one of its kind in the region, provides participants with practical operations management tools, techniques and strategies with which they can reduce their hospital or clinic's operating costs, increase efficiency and improve productivity without compromising the quality or safety of patient care.

This course will benefit anyone, whether they have a clinical or an administrative background, who leads or manages healthcare services or who is responsible for making their facility or unit more efficient, productive and cost effective. Previous programme participants have included:

• Chief Medical Officers
• Chief Operating Officers
• Chief Nursing Officers
• Chief Organisational Development Officers
• Heads and Chairs of Clinical Departments
• Hospital and Medical Directors
• Operations Directors and Managers
• Nursing Directors and Managers
• Administrative Directors, Executive Directors and their assistants/deputies
• Directors of Bed Management and Patient Flow
• Quality Improvement Managers
• Strategic Analysts, Managers and Consultants

Delegates who attend all sessions will receive a Certificate of Attendance.

• Module 1: An Introduction to Healthcare Operations Management

• Module 2: Matching Capacity and Demand

• Module 3: Optimising Purchasing and Supply Networks

• Module 4: Using Technology to Transform Operations

• Module 5: Developing Operations and Improving Productivity

Informa Middle East, formerly known as IIR Middle East, has over two decades of regional experience in organising and managing all types of business events. This means that when you attend one of our conferences or training courses you are getting only top quality.

Businesses face many challenges in the 21st century. Dynamic markets and increasing competition require companies to stay one step ahead if they want to succeed. We can help better prepare you for these challenges. Through our diverse range of seminars, conferences and events, we give you the advantage you need by providing you with the latest industry knowledge, business information and training. This allows you and your employees to keep ahead of the game.