UAE, Dubai
Dates flexible
Course Type
Professional Training Course
Yes (Details)
Course Fee

Course Overview

This workshop style training is designed to provide and develop understanding of quality management system concept. This will also create basic understanding of the requirements of a quality system given in ISO 9001:2008 to the new structure of ISO 9001:2015 standard.

Who should take this course

Management Representatives , QA/QC Engineers, Quality Assurance Personnel, Environmental Professionals, Management System Practitioners, Management System Auditors and or anyone interested in getting familiar with requirements of the new standard. Everyone in an organization specially the management cadre.



Course content

This workshop provides interpretation of the concepts given in ISO 9001:2015 standard and explanation of its various clauses with examples. The course contents will cover:

  • ISO - Revision process
  • Highlights of the changes - differences between the two standards (old and new)
  • Introduction to the High Level Structure
  • Terminologies
  • Quality Management System Principles
  • Process Approach
  • PDCA Cycle
  • Context of the organization, Interested Parties and their requirements
  • Risks and Opportunities
  • Documented information
  • Knowledge Management
  • Impacts of the changes on the organization processes
  • Transition Plan

About Course Provider

SMART Management Training and Consultancy is a UK-based work training provider. We specialize in providing you with high-quality training and development opportunities aimed at individuals and corporates across the Gulf and Africa (UAE, GCC and Africa).