Managing Vendor Partnerships

In today’s global business economy, organizations are facing the challenge of effectively leveraging outside services. Manager’s role and responsibilities have increased from handling personnel issues to effectively making relationships with the suppliers. These vendor services can help the organizations in achieving improved quality products, low cost operations and improved customer services. The managers or the employees need to have adequate skills and competencies of developing the relationships with internal and external clients. These relationships are of great importance, any mishandling will damage the repute of the organization and will cost heavily.

This workshop is designed to provide the participants with a set of tools and techniques necessary for vendor management so that they can effectively manage the relationships with service providers and create long term value for the organization.

Managers from all the departments who are involved in managing vendor relationships in the workplace.

IKL Certificate

• Mindset shift
• Three important types of vendor partnerships
• Identify the needs of the partner vendors
• Caution: Trouble Spots
• Understanding vendor partnership model
• Process management
• Techniques of developing valuable relationships
• Leading change
• Vendor governance models
• New roles and skills
• Performance measurement
• Negative techniques
• Preparing how to end the contract and create new contracts
• Individual Assessment and Action Planning

Institute of Knowledge and Leadership (IKL) has emerged on the global map of learning, talent development and executive education as a highly advanced and qualified training platform. IKL is based in Dubai and serves prominent clients from across the MENASA region.

The distinctive factor about IKL is its significant, highly qualified and skilled pool of global trainers, primarily equipped with state of the art training methods and techniques coupled with the passion to share knowledge and to co - create a value proposition with organizations and their teams. IKL has trainers across the globe from 25 nationalities, over 200+ knowledge areas, and with a cumulative training, knowledge creation, sharing, and dissemination experience for over 1000+ years with over 2 million participants globally.