Outstanding Customer Care & Telephone Skills

Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
-
Language
English
Price
$930 $500 only

Special prices available

Course Overview

Good customer care is vital for your organisation's reputation. While many companies promise to deliver an incredible customer experience, some are better at delivering than others. Good customer care depends on staff acting with professionalism and self-confidence. This course will help improve your skills in listening to clients, users, supporters and colleagues and understanding their needs so that you can provide what they really want, where and when they want it.

This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.

About Course Provider

SMART Management Training and Consultancy is a UK-based work training provider. We specialize in providing you with high-quality training and development opportunities aimed at individuals and corporates across the Gulf and Africa (UAE, GCC and Africa).

How to enroll?

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