Sales and Selling Skills

This Sales Training Course helps sharpen the skills of even experienced sales representatives enabling them to take advantage of sales opportunities and aggressively expand the business.

Sales Representatives.

Certificate Program in Sales ansd Selling skills accredited by KHDA

Lesson 1 - Defining the Sales Process:

• Type of Sales
• Common Sales Approaches
• Glossary of Common Terms

Lesson 2 - Getting Prepared to make the Call:

• Identifying your Contact Person
• Performing a Needs Analysis
• Creating Potential Solutions

Lesson 3 - Creative Openings:

• A Basic Opening for Warm Calls
• Warming up Cold Calls
• Using the Referral Opening

Lesson 4 - Active Listening:

• The importance of active listening
• Minimal Encouragers
• Restating and Paraphrasing to gain commitment

Lesson 5 - Delivering Presentations that SELL:

• Features and Benefits matched to Customer Need
• Outlining your Unique Selling Proposition
• The Burning Question that every Customer wants Answered

Lesson 6 - Handling Objections:

• Common types of Objections
• Basic Strategies
• Advanced Strategies

Lesson 7 - Closing the Sale:

• Understanding when it's Time to Close
• Powerful Closing Techniques
• Things to Remember

Lesson 8 - Following Up:

• Thank-you Notes
• Resolving Customer Service Issues
• Staying in Touch

Lesson 9 - Setting Goals:

• The Importance of Sales Goals
• Setting SMART Goals

Lesson 10 - Managing your Data:

• Choosing a System that Works for you
• Using Computerised Systems
• Using Manual Systems

VAVARU Institute is a pioneered organisation based in Dubai, dedicated to deliver training among professionals by incorporating global standards, updated methods, state-of the-art technologies and strategic partnering with key providers in order to ensure the professional mix of specific expertise required for each and every course we offer. We provide both Certification Preparation and Professional development training Programs across various Industries. We consider all the participants of our courses become a member of VAVARU family. It helps the participants not only to avail our support throughout exam clearance window, but also can benefit with sharing industry update, improvise knowledge base and consultation on how each one’s profile can be optimized to win their job search and career development activities.