Job description / Role

Employment: Full Time

Job Description
- Acts as a liaison between the College of Engineering and other Colleges and Departments and provides students with accurate and timely information in response to their queries during their study.

Perform the duties listed below as assigned:
- Assists students with admission and registration-related problems.
- Review expected to graduate students' plans from Degree Works program to ensure that all students follow program plan.
- Receive and review requests submitted by students and provide require approvals based on university regulations; Specialization application, Specialization change, Temporary withdrawal requests, Summer study requests, Course withdrawal requests Term withdrawal requests, Incomplete grade requests, and other requests.
- Review the registration Student who did not pass pre-requisite
- Extract student data from Banner and crystal program and provide reports to the College.
- Handles and resolves student queries and problems in accurate and timely information manner and provides them with the correct information.
- Administer student Transfer process; Announcing transfer conditions, preparing for exam and interview, reviewing transfer requests, and assessing transcripts for equivalency and transfer requests from other institutes.
- Review Student absent excuse requests through banner and prepares the 15% absent list.
- Class Schedule Preparation in coordination with College Departments, other colleges, and Khadamat
- Extract expected to graduate student list, review course verification sheets and, (open new sections, ceiling raise, time change, and instructor name update in the banner)
- Prepare common final exam with registration dept and Announce the class schedule to student and coordinate with departments resolving conflicts
- Review probation list and provide them extensive advising for them
- Provide Support and answer quires of faculty members and staff from the college, other colleges, Khadamat other entities.
- Review transcript of students with irregular registration.
- Exams management by Resolving Midterm exam conflicts and preparing the final exams schedule of the college and resolving student overload requests.
- Follow up on final grade entry.
- Review Graduates list by the end of each semester
- Other duties as assigned by immediate supervisor


Minimum Qualification
- Interpersonal skills
- Basic computer proficiency particularly MS Word and MS Excel
- Fluency in spoken and written Arabic and English is essential
- Baccalaureate Degree
- 1 - 3 years relevant experience

Preferred Qualification
- Baccalaureate Degree with 3 years relevant experience
- Excellent organizational skills
- Excellent communication skills
- Knowledge and understanding of education and degree requirements
- Ability to recruit students and advise them to make decisions that will help overcome obstacles they face in their academic study
- Fluency in spoken and written Arabic and English is essential

About the Company

Founded in 1976 by the late Sheikh Zayed Bin Sultan Al Nahyan, UAEU is a comprehensive, research-intensive university enrolling about 14,000 Emirati and international students. As the UAE’s flagship university, UAEU offers a full range of accredited, high-quality graduate and undergraduate programs through nine Colleges: Business and Economics; Education; Engineering; Food and Agriculture; Humanities and Social Sciences; IT; Law; Medicine and Health Sciences; and Science. With a distinguished international faculty, state-of-the art new campus, and full range of student support services, UAEU offers a living-learning environment that is unmatched in the UAE.

As a research-intensive university of international stature, UAEU works with its partners in industry to provide research solutions to challenges faced by the nation, the region, and the world. The University has established research centers of strategic importance to the country and the region which are advancing knowledge in critical areas ranging from water resources to cancer treatments. UAEU is currently ranked the number one research university in the GCC, number two in the Arab World, and #370 globally.

UAEU’s academic programs have been developed in partnership with employers, so our graduates are in high demand. UAEU alumni hold key positions in industry, commerce, and government throughout the region. Our continuing investments in facilities, services, and staff ensure that UAEU will continue to serve as a model of innovation and excellence.

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