Accommodation Attendant (Human Resource)

Job description / Role

Job Description

- To provide courteous, professional, efficient and flexible service at all times, in apartments, administration office and public areas.
- To perform all duties and tasks in the assigned place of work
- To perform all duties and tasks when rotated.
- To be fully conversant with all services and facilities offered by the Employee Housing.
- To perform opening and closing procedures established for the place of work as assigned.
- To have a thorough understanding and knowledge of all services.
- To ensure that the place of work and surrounding area is kept clean and organized at all times.
- To monitor operating supplies and reduce spoilage, breakage and wastage.
- To handle staff enquiries in a courteous and efficient manner and report staff complaints or problems to Team Leader if no immediate solution can be found and assure follow up with staff.
- To keep all keys signed out in a secure manner and return them at the course of duty.
- To hand over to the Team Leader / Asst. Manager all Lost & Found items with full and detailed information.
- To assist with rooms/apartment inspection as and when requested.
- To report all maintenance jobs to maintenance department.
- To prepare rooms/apartments for new staff arrivals.

At least one year experience in the same position

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.