Account Manager

Job description / Role

German Imaging Technologies (GIT) is the leading OEM alternative document printing solutions provider in the UAE. Check out our Facebook page for a better feel for who we are at www.facebook.com/gitdubai.

We are looking for a passionate Account Manager who will partner with and ensure the long-term success of our customers.

You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities:
• Meet and form relationships with top key accounts assigned
• Map client stakeholders and collate requested account information
• Understand their full requirements and current printing info
• Identify opportunities and grow accounts assigned by both toner sales and MPS(managed print service)
• Convert Ink Jet printers accounts to LaserJet
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Requirements

• Minimum 5 years of account management
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Mapping customers
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills with excel skills
• Excellent verbal and written communications skills
• Customer service and problem solving
• Education - Degree in marketing or business administration

About the Company

German Imaging Technologies (GIT) was founded in 1999 with new, purpose-built premises in Dubai to produce toner cartridges for the Middle East and Africa. Since then, GIT has expanded significantly building in the Middle East's growing market for LaserJet consumables, being today the number one producer of toner cartridges in the region, and in the top fifty worldwide. (Recycler Trade Magazine, UK).

GIT has developed a significant brand identity and a loyal customer base founded on our insistence on meeting your needs with quality products, value-for-money prices, services and attentive customer support and after-sales service. A loyal customer base and expanding sales are the result. We now operate branches in Dubai, Abu Dhabi, Al Ain, Jebel Ali, Sharjah, Kuwait, Nairobi (Kenya) and Frankfurt (Germany), which is part of GIT's ambitious expansion programme which encompasses new sales offices in the Middle East and Africa.

The most important single ingredient in the formula for success is understanding the needs of our customers. We listen to what you need; we supply it promptly, and with an eye for quality at the best possible price.