Ref: SP699-05

Job description / Role

Employment: Full Time

Position Overview:

The Account Manager is responsible for building relationships and selling professional services and advanced technology solutions to customers. This role works within an assigned territory for a particular business segment.

Key Areas of Responsibility:

• Drive profitability and grow revenue for target accounts in partnership with sales/BD team
• Provide in-depth customer technology roadmap and collaboratively work with inside Sales team and engineers to uncover new sales opportunities
• Develop partnerships with Vendor Sales Representatives and optimize the joint selling opportunities within the territory
• Build market awareness of KNZ through participation in local/regional industry events, organizations and affiliations

Reporting Structure:
Reports to CEO

Primary Responsibilities: include the following. Other duties may be assigned.

• Develop product knowledge and sales skills by participation in ongoing product and skill training opportunities provided by KNZ and outside sources. In addition to training, Account Manager will be expected to perform the following:
• Sales goal achievement
• Build customer loyalty
• Category penetration
• Account contact development
• Solution selling
• Order Fulfillment
• Develop solid business relationships within the various decision-makers and influencers at all levels at each target account
• Understand each target customer’s business model, map their organization and identify their unique technology needs
• Engage local vendor representatives, collaborating on sales efforts and partnerships with target accounts including uncovering new account opportunities
• In collaboration with the KNZ inside BD team; develop, document and execute account penetration strategies for assigned target accounts
• Identify new accounts and introduce the KNZ value proposition to key decision makers within the account
• Work with Sales team and develop relationships with service partners within the territory
• Coordinate KNZ Solution and Category Specialists/Engineer via joint sales calls based on customer’s specific needs
• Perform order fulfillment tasks
• Use quarterly forecasting and pipeline management to manage sales growth
• Manage geographic territory using professional territory management skills
• Develop and utilize professional account management tools and follow up procedures
• Provide consistent and timely follow up communication and action steps after every sales call
• Collaborate on sales strategies, discuss account trends, advise changes within accounts and coordinate quotes and sales opportunities with Account Managers on an as-needed and weekly basis


Minimum Qualifications:

• Prior experience in customer facing sales
• Prior experience in selling complex technical solutions
• Prior experience selling technology hardware or software products
• Cold calling experience in a sales role
• Prior work experience in supply chain, purchasing or procurement
• Prior experience in customer service – customer facing role
• Minimum 1 year experience of working with the SAP or any other equivalent ERP system, (Purchasing app), or Procure-to-Pay system
• Bachelor’s Degree in Computer Engineering, Computer Science, Management Information Systems, Business Administration, or the equivalent in experience

Other Required Qualifications:

• Excellent verbal and written communication skills
• Strong presentation skills

Preferred Qualifications:

• 5 years experience in customer facing sales
• 5 years experience in hardware or software technology sales
• Cisco, EMC, Microsoft, HP and IBM Sales Certification
• 5 years experience selling complex technical solutions
• Prior experience selling advance technology solutions for Cisco, IBM, Microsoft, HP or EMC
• 3 years work experience in purchasing & procurement or supply chain

Optional Preferred Qualifications if Industry Specific position:

• Experience selling within Commercial budget and procurement cycles, as appropriate

About the Company

KNZ is a global IT consulting company. KNZ strength is built on the knowledge, extensive hands on experience, capabilities and competency level of its team. In addition, to its project delivery approach and project management discipline, our consultants are leading business and technical advisors, each possessing particular knowledge and experience, which adds value to the work provided to our clients.

Our client-focused strategy works through both the planning and execution phases with our clients’ core business objectives. KNZ specializes in solving complex IT challenges using our industry research, service-offering expertise and technology potential, we identify trends and develop solutions to help our clients.

We work closely with our clients to identify, then quantify the organizational high-level goals, and create a road map on how to get there. We cover all functional levels from long-term strategic planning to day-to-day operations.

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Account Manager salaries in UAE

Average monthly compensation
AED 15,500

Breakdown available for industries, cities and years of experience