Administration Assistant

Job description / Role

We are looking for a highly organized and proactive Administrative Assistant to support our daily operations in Dubai. The ideal candidate will ensure smooth administrative workflows and contribute to the overall efficiency and success of our team.

• Communicates and coordinates with clients, insurance providers, and the sales team to process applications and track updates
• Updates and maintains customer profiles within the company database
• Ensures proper filing, organization, and updating of customer documents and requirements
• Delivers excellent customer service to clients and provides strong support to the sales team
• Provides accurate and timely responses to both clients and insurance companies

• Excellent English communication skills (verbal and written)
• Has a strong organizational, technical, interpersonal and communications skills
• Excellent problem-solving skills
• Proficient in Computer applications
• Flexible, Competitive and a team player
• Ability to prioritize and coordinate daily activity of office and multitask in order to meet objectives with sense of urgency
• Ability to use standard office equipment
• A graduate of any course (preferably Medical)
• Proficient in MS Office Software
• Experience in customer service is an advantage

About the Company

Pacific Prime is an insurance advisor that offers local insurance solutions and a wide range of health plans and cover for individuals and families.

We provide free quotations along with expert independent advice for clients in person, over the phone and on the internet.

We represent our clients' interests and offer unbiased and helpful advice so you can find the best insurance solutions.