After Sales Customer Service Manager - Account Management

Allegis Group

Dubai, UAE

Ref: HP602-1697

Job description / Role

Employment: Full Time

After Sales Customer Service Manager- Account Management - Pumps Experience Essential

We are looking for an experienced After Sales Customer Service Manager for a large water technology solution provider with a focus on pumps.
The role will involve handling customer claims and provide excellent customer service and to promote this ethos throughout the organization. The goal within the department is to increase customer satisfaction, loyalty and retention and to meet their expectations.

Requirements

Requirements:

• Relevant commercial experience with Pumps is essential
• Customer Service experience, or account management
• Must have a background in handling customer claims (mechanical faults, repairs, etc)
• UAE experience and UAE driver’s license is essential.
• Strong client-facing and communication skills
• Technical degree qualified (mechanical or electrical)

About the Company

Allegis Group retired the "Talent2" name and re-branded its specialist recruitment professionals brand to Aston Carter.

Aston Carter is a distinguished global provider of recruitment services to companies requiring highly specialised business professionals. We have an unrivalled commitment to delivering first class service to our clients and candidates across professional disciplines, including Information Technology, Finance, Sales, Risk, Credit, Compliance, Operations, Marketing, Audit, HR and Engineering. Although we are retiring theTalent2 brand, our continued alignment with your company's business objectives will remain unchanged. As part of Aston Carter, our global presence gives us access to additional high-level talent, solutions and industry trends to better grow with our customers.

With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is an operating company of Allegis Group, a global talent solutions provider and the world's largest privately owned recruitment firm.

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Customer Service Manager salaries in UAE

Average monthly compensation
AED 18,000

Breakdown available for industries, cities and years of experience