Job closed
Ref: QP275-1690
Job description / Role
Position Title: Aftersales Service Manager
Employment Type: Full Time
Salary: up to 10K AED depending on experience and qualifications plus commission
Job Location: Dubai, UAE
About the Client:
The sole distributor of the most renowned European brands of kitchen appliances in UAE.
Job Description:
• Establish and retain contact with clients so that they can easily obtain customer feedback concerning the quality of their company’s products and services
• Assist clients in resolving issues concerning products they purchased, or services rendered to them
• Monitor details of contracts to inform clients of pending expiration date and assist them in processing contract renewals
• Responsible for coming up with the necessary strategies for the department in ensuring clients are satisfied and departmental goals are realized
• Supervise all post-sales services offered to clients to ensure the firm’s promise of good customer service is actually enjoyed by customers
Requirements
Qualifications:
• 45 years old and below
• At least 7 years of managerial experience; staff and client management experience are preferred
• Immediate joiners will be prioritized
About the Company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.