Airport Emergency Planning Senior Officer (UAE National)

Job description / Role

The Airport Emergency Planning Senior Officer shall organize the implementation of strategic and tactical guidance on their respective airports for an organized and structured Airport Emergency Planning Section, with a focus on continuous development and improvement of the Airport Emergency plans, procedures and policies, and shall ensure that all emergency facilities are equipped with required guidance materials, logistics, communication equipment and computers (as required) to ensure comprehensive and high standard emergency response framework exists in their airports of jurisdiction to facilitate conformance with GCAA and ICAO Regulations and directives from Health Authorities.

This includes the development and execution of exercise plans , review of the Airport Emergency Plans (AEP), policies and procedures and effective engagement and training of internal and external stakeholders so that roles and responsibilities in responding to an emergency situation are entirely understood and effectively executed.

ROLE ACCOUNTABILITIES
- In conjunction with Airport Emergency Planning Senior Manager, develop and implement comprehensive Emergency Response Planning framework, including policies and procedures, across all company operated airports, in order to facilitate coordinated and effective management of all emergency situations, whilst ensuring compliance with GCAA regulations.
- Assist Airport Emergency Planning Head and Senior Manager for the conduct of Airport Emergency Committees meetings, consisting of senior level members from relevant internal and external stakeholders, in order to facilitate the development and management of co-ordinated and mutually agreed Airport Emergency Manuals/Plans.
- Foster communication and collaboration between Departments and external stakeholders, including Government Agencies in their respective airports, in order to improve understanding of best practices in emergency responses and, where required develop formal agreements and memorandums of understanding to ensure integrated and coordinated responses under the Airport Emergency Plans.
- Provide Airport Emergency Planning Senior Manager with feedback involving the efficiency and effectivity of Airport Emergency Response protocols and procedures, to ensure that airport is able to effectively deliver Strategic and Tactical direction to all operational teams in the response to a major emergency or disaster involving Airports.
- Assist Airport Emergency Planning Head and Airport Emergency Planning Senior Manager in planning, coordination and conduct of Emergency Simulation Exercises to ensure all objectives of the exercise are met, whilst ensuring all stakeholders are fully prepared and conversant with the Airport Emergency Procedures.
- Assist in the development and implementation of operating protocols for Incident Command System, including the Mobile Command Post (Operational/Bronze Command) and the Emergency Operations Centre (Tactical/Silver Command), to meet international standards whilst adhering to the local environment and culture.
- Assist in the development and conduct relevant training / coaching sessions to various stakeholders of Airport Emergency Response, in order to ensure that they are fully conversant with their roles within the Airport Emergency Plan.
- Generate official evaluation reports following exercises and/or real incidents (where appropriate) with detailed analysis of the emergency response by all stakeholders, whilst providing expert recommendations in order to continually improve airport emergency response at company.
- Assist Airport Emergency Planning Head and Airport Emergency Planning Senior Manager in the event of a real emergency at Airports, in order to ensure that operations senior management are supported with all relevant procedures, protocols, information and guidance as required.
- Assume the role of “Airport Coordinator” in the event of a Disabled Aircraft Recovery Operation at Airport, in order to ensure an organized and coordinated response by all stakeholders.
- Mentor Crisis Management Officer(s), delegate and empower a team of support professionals in order to achieve departmental objectives and promote high performance and motivation.
- Assist Airport Emergency Planning Head and Senior Manager involving development and implementation of emergency related Business Continuity Management protocols and processes.

Requirements

Minimum Experience & Essential Knowledge
- Minimum of 5 years of experience in the field of Aviation Emergency Planning, with a minimum of 3 years at a senior level.
- Comprehensive knowledge of relevant ICAO and GCAA regulations.
- Acquired knowledge on Incident Command System (ICS) Emergency Preparedness / Disaster Management, Family Assistance, Safety Management Systems, Human Factors, Critical Incident Stress Management (CISM), Preference given to candidates with training in one or more of the following: Incident Command System (ICS), Emergency Preparedness / Disaster Management, Audit / Quality Assurance, Safety Management Systems (SMS), Human Factors Aviation Disaster “Family Assistance”, Emergency Exercise Management, Business Continuity Management, Crisis Communications and other related coursework.
- Sound understanding of international benchmarks regarding aviation safety and security.
- Experience in conducting multifaceted emergency simulation exercises.
- Experience in developing operational policy and procedures.
- Project planning, management and delivery.
- Competent in Microsoft Office applications.

About the Company

WFC Holding was born out of a market need for specialist shared services support functions in the UAE.

WFC Holding has rapidly expanded its service offering, capability, and client base to become an integrated business process outsourcing company.