Analytics Manager

Job description / Role

Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

Responsible for managing the reporting requirements of Regional HR teams and supervision of HR projects. The ideal candidate would be process-oriented, possess excellent staff and task-oriented skills, pay close attention to detail, possess a well-rounded business knowledge, and have analytical thinking skills. They should be able to translate business needs into actionable KPIs and deliver the regular reporting through automated tools.

The overall purpose of this role is to develop and maintain the Management Information System (MIS) for HR and the wider business and maintain accurate reporting to support data-driven decision making and better visibility. The main areas of focus are the accuracy of data supplied to various stakeholders, internal and external, verbally or through written methods such as reports and presentations.

What you will do

Description of accountability:

• Manpower cost and headcount data: Partner with key stakeholders within the business to develop an accurate and clear methodology to track total employee cost. Provide headcount data to the business which is clear and instructive so that managers can more easily predict their staffing levels and costs year on year.
• Management reporting: Responsible for timely and accurate delivery of regular and ad-hoc reporting to different business functions. This includes the development of new dashboards on Tableau and maintenance of existing ones based on business need.
• Reporting lead: Be the main point of contact for all people analytics within the business, producing data in an agile way that is tailored to the needs of each business stakeholder.
• Key HR processes: Use data to contribute to the efficiency and effectiveness of key strategic projects and processes within the HR function, e.g., benchmarking, organizational design, learning needs analysis, employee engagement, etc. Be a key part of delivering cyclical projects such as annual salary review and bonus payments, including providing accurate base data and applying calculations.
• Presentation of data: Present data both electronically and in person which clearly articulates any findings, assumptions, and suggestions that can be used effectively and practically by the stakeholder.
• Accuracy: Provide accurate data that can be relied upon to inform business decisions, working with other members of the HR Operations team to improve data accuracy within the HR Information Systems (HRIS).
• Data analysis: Responsible for performing detailed data analysis to answer complex business problems. This requires a strong ability to understand business processes, stakeholders’ information needs, and then applying data analysis techniques to recommend possible outcomes.
• Process re-engineering: In order to derive business efficiency, the role will be responsible for business process redesign, documentation, automation, and continuous improvement.
• Business partnering: Responsible for establishing a good relationship with the group HRIS team to ensure an effective delivery of any group projects and systems.
• Human resource division support: Ensure employee actions are in compliance with current Human Resources and Finance policies and guidelines. Identify opportunities for improving internal Human Resources processes including information systems changes. Assist in the preparation of the blueprints for systems development and/or operational changes.
• Manpower planning and monitoring: Support the annual manpower budgeting and the quarterly forecasting process through reporting and data analysis, including ongoing monitoring of the headcount and manpower cost spend against the benchmarks (budget, forecast, etc.).
• General ad hoc requests: Troubleshoot, analyze, detect, identify, and correct technical problems and deficiencies. Participate in the development of, and advise management on, information technology strategy and technology deployment. Develop, design, build, test, implement, maintain, and enhance HRIS tables, codes, and security. Develop information systems involving integration of multiple platforms, vendor products, and technologies.

Required skills to be successful

• Proven track record in delivering management reporting and analytics projects
• Experience in leading and delivering midsize projects in a corporate environment
• Strong ability to influence senior stakeholders
• Excellent communication and presentation skills
• Strong knowledge of analytical and financial modeling skills
• Problem-solving skills
• Some knowledge of HR metrics will be advantageous
• Ability to communicate both in writing and verbally at all levels of business operations
• Analytical and numerate with a keen attention to detail

What equips you for the role

• Bachelor’s degree in Accounting, Finance, or MIS
• 3-5 years’ experience working as an Analytics Lead within a high performing business
• Experience of delivering visual analytics using BI tools such as Tableau and Power BI
• Experience of working with multiple data sources including Access, Excel, and SQL databases
• Experience of using a major ERP system like SAP
• Excellent financial acumen
• Define, design, and develop scalable and automated reporting
• Develop and analyze data, perform trend analysis, and identify data discrepancies
• Create queries to respond to ad-hoc reporting requests from various stakeholders within a timely fashion
• Develop ongoing data review strategy, identify data discrepancies, and perform data clean-up when needed
• Identify, manage, and resolve project risks and issues
• Project management experience

Candidate experience

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.