Ancillary Revenue Analyst

Job description / Role

Ancillary Revenue Analyst works within the Ancillary team contributing to a key requirement to deliver inspiring merchandising products to Etihad customers. Ensure timely and accurate ancillary products & pricing to the business to maximise revenue performance. Delays cause low speed to market whilst errors can cause significant revenue and reputation loss. Ancillary Revenue Analyst uses their analytical skills to highlight opportunities for revenue growth and their technical knowledge of ancillary pricing to put programmes in place. Ancillary Pricing Analyst adds their technical knowledge to find simple answers to complex solutions and then implements them. Key communication skills are required to ensure the delivery of a solution message is fully understood.

Accountabilities

- Responsible for the analysis of ancillary revenue performance with the ability to search, highlight and solve revenue opportunities at a Route, Point of Sale, OD or Product level. Communicate opportunities and performance with business stakeholders
- Responsible for the accurate and timely delivery of Etihad ancillary pricing strategy including all bundling and discount programmes within various systems used by Etihad; resolve potential channel conflict with other business stakeholders internally & externally
- Lead cross functional projects from an ancillary perspective; provide technical expertise to achieve successful implementation of projects such as Product Bundle, Matrix Pricing, Dynamic Ancillary Pricing
- Develop and manage the lifecycle process of projects driven by industry and system enhancements including the day-to-day operational aspects of ancillary pricing; ensure testing is complete and accurate
- Maintain business rules as agreed with Line Manager within Ancillary Dynamic Pricing; analyse performance and agree actions required to improve performance.
- Coordinate the workflow between RM & Ancillary to ensure ancillary revenue is optimised; ensure RM teams are fully appraised of products, programmes, and bundles; identify business questions to focus on; prioritise according to business value and urgency

Requirements

- Bachelor's degree
- Professional with deep analytical skills with an innovative and entrepreneurial mindset
- Minimum 4 years' experience of pricing and merchandising. Experience within the aviation industry in the areas of Revenue Management would be preferred.
- Experience & knowledge in the use of airline fare filing systems such as ATPCO

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world's leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.


COVID-19 UPDATE: The health and safety of our communities-including our employees and our candidates remains our top priority. From a recruiting perspective we are continuing to identify people for roles with Etihad in anticipation we will be able to hire, however the process may take longer because we are using more virtual recruiting techniques, and start dates may be delayed because of guidance from the governments in the countries we operate in. We appreciate your understanding and flexibility, Stay safe and healthy.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.