Application Support Manager – .NET / Flutter / Drupal

Job description / Role

We are hiring a Technical Lead for a leading global technology company. The role focuses on software maintenance and application support, not on project management. The ideal candidate is a hands-on technical leader with strong experience in managing application performance, stability, and enhancements.

You will lead a small team responsible for maintaining, optimizing, and supporting existing systems built on .NET Framework, Flutter, and Drupal, while ensuring seamless performance and reliability.

Key Responsibilities

• Manage the end-to-end maintenance and enhancement of existing software applications.
• Provide technical leadership across .NET, Flutter, and Drupal environments.
• Lead Application Management Services (AMS) operations—incident management, troubleshooting, upgrades, and proactive system monitoring.
• Ensure all systems meet SLA standards, performance benchmarks, and security requirements.
• Mentor developers, conduct code reviews, and ensure adherence to best practices.
• Collaborate with QA, DevOps, and product teams to resolve technical issues efficiently.
• Develop documentation and reports for system health, improvements, and change requests.
• Stay updated with new technologies and recommend enhancements for system scalability and stability.

To be considered for this role, you need to meet the following criteria:

• Bachelor’s or Master’s degree in Computer Science, IT, or a related field.
• Minimum 10 years of hands-on experience in software development and application support.
• Strong command of .NET Framework (C#, ASP.NET, MVC, Web API) and integration with mobile apps built in Flutter.
• Experience managing and maintaining Drupal CMS (v8/9/10), including module development and API integrations.
• Proven experience in Application Management Services (AMS) with strong focus on support, upgrades, and incident resolution.
• Working knowledge of Azure, CI/CD pipelines, Docker, and Kubernetes is a plus.
• Excellent communication and leadership skills with a collaborative mindset.

Technical Skills

• Languages: C#, Dart, PHP, JavaScript
• Frameworks: .NET Core, Flutter SDK, Drupal CMS
• Databases: SQL Server, MySQL/PostgreSQL
• Tools: Git, SVN, RESTful APIs
• Soft Skills: Leadership, analytical thinking, teamwork

About the Company

About Us Helping professionals grow. Supporting businesses thrive.

Black Pearl is a HR consultancy and recruitment firm based in the UAE. We connect skilled professionals with leading organizations across the Gulf region, offering a personalized and thoughtful approach to hiring.

Our team specializes in recruiting for roles across key industries, including but not limited to: - Healthcare and Life Sciences - Engineering and Construction - Technology and Digital - Finance and Accounting - Hospitality and Retail - Government and Emiratization

Whether you’re searching for your next opportunity or looking to hire, we work closely with you to understand your goals and find the right fit.