Arabic Customer Service / Telesales Agent

Votek

Dubai, UAE

Posted
Ref: SP543-04

Job description / Role

Employment: Full Time

Arabic Customer Service / Telesales agent for educational toys e-commerce Startup

We are looking to hire an experienced Customer Service agent to help us deliver best support to our custom in the pre-sales and post-sales. If you're hard-working and dedicated. Apply today!

Responsibilities
- Answering the question of customers before they buy the toys.
- Confirm the orders by phone and prepare shipments.
- Tracking the shipments and followup with shipping companies.
- Handling the returns.
- Work closely with the team to oversee daily business operations
- Proactively recommend improvements to increase sales performance
- Monitor sales orders and supplier relations
- Attending to any correspondence and emails by customers, clients and contractors
- Keep updated on industry trends and consumer market

Requirements

- Excellent verbal and written communication skills
- Experience in a business work environment preferred
- Proficiency in Microsoft Office applications
- An eye for attention to detail
- Ability to work effectively in a fast-paced environment
- Ability to work sitting down in front of a computer for long hours every day

About the Company

Votek is a software company specialized in developing high-tech and innovative solutions based on automatic Arabic Speech Recognition

Candidates who applied for this job also applied for:
Customer Service Representative - Retail
TGC Consulting Middle East
Dubai 24 Jun
Customer Relations Specialist - Arabic Speaker
TGC Consulting Middle East
Dubai 10 Jun
Customer Service Agent
Seeker Group
Dubai 11 May
Call Center Agent - Healthcare Experience Mandatory
A Leading Medical Enterprise In The UAE
Dubai 24 Jun
Customer Service Associate
Regus / IWG
Dubai 4 Mar
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Sales Agent salaries in UAE

Average monthly compensation
AED 5,000

Breakdown available for industries, cities and years of experience