Arabic Typist

Job description / Role

EY's people in more than 140 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of the Middle East’s top employers, EY continually strives to be a great place to work.

The EY Visa Team in the Dubai office are responsible for the visa processing of over 1200 employees in Dubai along with their dependants. The team are also responsible for inbound and outbound business visas for Dubai employees/for employees from EY’s offices around the globe. The team work very closely with members of EY's client facing Business Immigration and Human Capital teams who help companies address the challenges associated with managing today's globally mobile workforce. This ensures knowledge sharing and enables us to give both our clients and our employees exceptional service and less stressful, low risk visa processing and cross border travel.

We are currently seeking an exceptionally organised professional to provide Arabic typing and administrative support to our EY Dubai Visa Team.

Summary of Job Purpose:
Reporting to the Visa Team Manager, the Associate’s primary role is undertake all Arabic typing of applications for work, business and dependent visas and any supporting Arabic letters that are required.

We are looking for an individual with the following experience and knowledge:
- Experience of working as an Arabic typist either in-house or in a typing shop. Must have experience of using E-Vision.
- Excellent administrative and organisational skills.

Responsibilities
- E- Typing government forms plus other typing as required
- Check the status of applications and update team as required
- As required, assist the HR/Onboarding team and EY employees with immigration queries
- Update the team if there are any changes at the Ministry of Labour (MOHRE) or Immigration (GDRFA)
- Administrative and Immigration tasks as requested from the EY Visa team
- Data entry into EY’s Business Immigration Tracker as required
- If required visit government authorities on behalf of EY employees and clients
- Effective and clear communication and development of strong working relationships with members of the Visa team, the client facing HC and Immigration teams and members of other EY service lines, geographies and support functions.
- Research and liaison with government authorities and development and maintenance of strong working relationships with contacts in the different jurisdictions and free zones within the UAE
- Assist with compiling metrics/reports as required
- Run reports from our on-line portals in order to support cash reconciliations and top-ups
- Plan and proactively manage workload ensuring that urgent work is prioritised, deadlines are met and work is technically accurate, clear, concise and error free
- Liaise with colleagues and managers to proactively escalate problems and potential issues
- Contribute to performance feedback for all levels of staff
- Understand and follow workplace policies and procedures
- Take advantage of the available education and learning experiences to ensure that personal and technical skills are developed on an ongoing basis

Requirements

- Fluent in written and spoken Arabic
- 1-2 years’ experience as an Arabic typist either in house or with a typing shop
- Excellent knowledge of Labour (MOHRE) and Immigration (GDRFA) requirements
- Confidentiality and Integrity essential as this role requires dealing with employees’ personal documentation
- Must be proactive, highly organized, have the ability to communicate effectively and professionally and to manage own workload
- Excellent English language skills, written and verbal
- Excellent skills in Microsoft Word, Excel
- Strong attention to detail
- UAE immigration experience essential

EY is committed to diversity and equity.

About the Company

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region