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Area Manager - Pharmacy

Gulf Marketing Group (GMG Group)

Dubai, UAE

Ref: QP229-271

Job description / Role

Employment: Full Time

Job Summary
The role holder will be responsible for managing respective retail outlets in their area so as to ensure maximum sales, maximum profitability, and effective stock management to increase customer satisfaction and ensure continued business growth. The job holder will also be responsible for maintaining the desired visual merchandising, retail operations, customer service, replenishment, recovery standards in his/her area in the store in all aspects.


Core Responsibilities
• Provides inputs for store strategies and ensure all plans are executed to result in maximized sales, profitability and commercial performance of all retail outlets in the assigned Area
• Drives each store commercial KPI’s (Conversion, UPT, AVB, Traffic) to maximize sales
• Promotes awareness of local trading patterns, the trading environment and competitor activity
• Maximize productivity in stores through effective deployment of resources; controls costs within budgetary guidelines (overtime, stock and consumables) through efficient store operations
• Ensures promotions are implemented according to guidelines and that local/seasonal promotional opportunities are identified and maximized
• Prepares reports on fast moving and best-selling stock items in preparation for buying sessions
• Ensures maintenance and regular review of store operational standards leading to standardization of systems
• Monitors inventory management systems within the area (stock availability, order management, back store management, stock consolidation and transfer); initiates timely action on slow moving and non-moving products
• Ensures on time stock count and effective stock management (right product is available at the right time in all stores)
• Monitors staffing levels in stores within the area to ensures resources are effectively deployed
• Monitors store administration through periodic store visits and team meetings to maximize operational efficiency within the area
• Ensures all the stores are in compliance with all employment and state laws, health and safety standards; maintains proper loss prevention standards as per GMG policies
• Ensures all the stores portray the Businesses image in all aspects of personal presentation and adheres to the company dress code as laid out by the policy
• Maintains best retail standards in all showrooms as per market positioning of the brand
• Furnishes regular product feedback to the senior management and the brand/category management department
• Supervises the visual merchandising function to ensure that they support the brand and intended theme
• Trains, manages, develops and motivates staff to increase sales and improve efficiency
• Executes new stores openings and re-fits to ensure timelines are met

People Management
• Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management process
• Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
• Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement


Educational Qualifications and Certificates
• Bachelor’s degree in any discipline

• A minimum of 5 - 7 years of relevant experience with at least 4 years in a similar supervisory role in retail operations


Language skills
• Fluent English (written and spoken)
• Hindi and/or Arabic skills in an added advantage

Additional skills
• Industry expertise
• Product/category knowledge
• Customer Orientation
• MS Office and Tools
• Numerical and Analytical skills

About the Company

Established in 1978, by the Baker family who still own and manage the company today, Gulf Marketing Group is one of the Middle East's leading, family owned companies. Gulf Marketing Group operates regionally, across the GCC and boasts a diverse portfolio of brands, retail outlets and services. Gulf Marketing Group subsidiaries operate in key sectors such as retail and distribution of sporting goods and lifestyle brands, health and fitness, food and food processing, integrated 3PL logistics, real estate, healthcare and pharmacies, education and technology. Since 1978, Gulf Marketing Group has introduced more than 90 international brands into the Middle East, as well as building the reputation of our homegrown brands as reliable and quality driven companies.

We are proud to be one of the top 10 retailers in the Gulf region with:

  • More than three decades experience managing international brands in local environments
  • A prestigious portfolio of world class brand partners
  • Anchor tenancy in all major GCC shopping malls
  • A proven track record of securing exclusive retail and distributor agreements
  • An experienced management team
  • Strong customer relationships

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Area Manager salaries in UAE

Average monthly compensation
AED 13,500

Breakdown available for industries, cities and years of experience