Posted
Ref: GP340-2794
Job description / Role
Quest Search and Selection are partnering with this lifestyle luxury goods retailer which has an established footprint in the UAE, Oman, Qatar and Bahrain with a diverse portfolio featuring over 100 + international prestigious brands.
Role Overview:
Our client is seeking a highly skilled and experienced Assistant Area Operations Manager to lead and drive the success of multiple luxury retail stores across the UAE and Oman for a renowned luxury brand in Fashion & Accessories. This role requires a leader with exceptional operational expertise, a solid understanding of luxury retail (preferred), and the ability to inspire and guide teams across various locations.
Key responsibilities of this Assistant Area Operations Manager role:
• Oversee daily operations for 9 stores in UAE and 2 stores in Oman, ensuring all locations uphold the brand’s luxury retail standards.
• Lead and mentor store managers, provide ongoing training, and oversee recruitment and succession planning to build a high-performance team.
• Provide continuous training and development to ensure teams are proficient in product knowledge, luxury customer service, and sales techniques.
• Ensure compliance with the brand standards, visual merchandising guidelines, and operational procedures.
• Set and achieve sales targets and KPIs, drive regional profitability and collaborate with store managers to boost performance and foster growth.
• Ensure a premium customer experience, manage VIP relationships, and resolve escalated issues with professionalism
• Oversee inventory and stock levels, work with merchandising to ensure product mix and displays meet brand standards.
• Prepare reports on sales and operations, manage budgets, and use financial data to drive growth and address concerns.
Requirements:
Experience and skills required for this Assistant Area Operations Manager role:
• Minimum of 3 years in a multi-site retail management role, with a strong background in luxury fashion and accessories.
• Passionate about luxury retail and maintaining high standards
• Strong leadership and people management abilities
• Excellent communication, interpersonal, and customer service skills
• Fluent in English; proficiency in Arabic is an advantage
• Willingness to travel frequently between the UAE and Oman
Salary:
AED
18,000 to 20,000
per month inclusive of fixed allowances.
About the Company
Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.
With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:
Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.
We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.
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