Assistant Credit Manager

Job description / Role

To maintain control and monitor prompt billing and collection of all account receivables items. To assist the Credit Manager in maintaining proper credit procedures throughout the hotel in accordance with the Company.

Hotel Overview:
Fairmont Bab Al Bahr, "gateway to the sea" boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi, the capital of the United Arab Emirates. With its strikingly contemporary architecture, this beachfront business hotel offers the highest level of comfort and elegance throughout its 369 guestrooms and suites, including the ultimate exclusive lifestyle hotel experience with Fairmont Gold.

Summary of Responsibilities:
Reporting to the Director of Finance, responsibilities and essential job functions include but are not limited to the following:
• Consistently offers professional, engaging and friendly service
• Billing approved group and transient accounts with the appropriate supporting documentation.
• Inspect all in-house accounts to ensure adhere to the hotel’s credit policy, assist with the collection efforts of these accounts where necessary
• Posting guest, credit card, and miscellaneous payments accurately.
• Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Must have a commitment to follow all local and corporate policies and procedures as they relate to Accounts Receivable. Supervise day to day activities of the Accounts Receivable Clerk and do performance review of that individual as prescribed by Hotel policy.
• Working relationship and communicate with Sales,Catering,Convertions and Front Office Departments.
• Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge backs, by verifying the information and, after obtaining the Credit Manager or the accounting manager’s designates approval, making the appropriate corrections as required.
• Assist the credit manager or accounting manager’s designate in the completion of the credit manager duties such as performing credit references, attending pre and post convention meetings, placing collection calls, or placing initial follow-up billing calls.
• Assist the Credit Manager in the performance of his/her own duties as requested including the following:

Requirements

Qualifications:
• Previous experience is an asset
• Professional designation or acceptable university degree with an appropriate specialization in Accounting or enrolled in a recognized accounting program with progression to 3rd or 4th level preferred.
• Minimum of 2 years-accounting experience and previous accounting experience at a supervisory/managerial level.
• Proven leadership and coaching skills with a track record of developing a highly motivated and cross-trained group of progressive accounting professionals.
• Familiarity with hotel operating systems and software
• Excellent administrative, interpersonal, organizational, written and verbal communication skills.
• Highly organized and able to prioritize and meet deadlines in a fast-paced environment.
• Computer literacy a must, with a strong knowledge of Word, Excel, Word, Outlook and PowerPoint.

Visa Requirements:
Please note that you must be eligible to live and work in Abu Dhabi. Fairmont Bab Al Bahr will cover visa costs and flights for selected candidates from place of origin.

Living and working in Abu Dhabi: Abu Dhabi, the capital, is the largest of the 7 Emirates which make up the United Arab Emirates, one of the world fastest growing tourist destinations. When you choose to live and work in Abu Dhabi, you will find that we offer competitive salaries, service charge, quality medical benefits, meals and furnished accommodation.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment.

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

About the Company

We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, London's The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the world's largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the world's most unforgettable destinations, Fairmont's unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests