Assistant IT Manager

Job description / Role

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nestled on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment "Where life lives" and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

We are seeking an innovative and detail-oriented Assistant IT Manager to join our dynamic team. As a key member of our IT department, you will play a crucial role in supporting the IT Manager in overseeing our technology infrastructure, implementing new systems, and ensuring smooth operations across the organization.

• Assist in developing and implementing IT strategies aligned with organizational goals
• Collaborate with the IT Manager to oversee daily operations of the IT department
• Manage IT projects, ensuring timely completion within budget and scope
• Monitor and maintain IT systems, networks, and security protocols
• Provide technical support and troubleshoot complex IT issues
• Develop and maintain relationships with vendors and service providers
• Assist in creating and managing the IT budget
• Implement and maintain IT policies and procedures
• Train and mentor IT staff, fostering a culture of continuous learning and innovation
• Conduct regular system audits and risk assessments
• Stay updated on emerging technologies and industry trends
• Ensure compliance with relevant laws and regulations
• Collaborate with other departments to understand and meet their IT needs
• Participate in disaster recovery planning and business continuity efforts

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 3-5 years of experience in IT management or a similar role
• Strong knowledge of IT infrastructure, including networks, servers, and cybersecurity
• Excellent problem-solving and analytical skills
• Strong leadership and team management abilities
• Outstanding communication and interpersonal skills
• Ability to work effectively under pressure and manage multiple priorities
• Proficiency in relevant IT systems and Microsoft Office Suite
• Familiarity with budgeting and financial planning in IT contexts
• Adaptability to new technologies and industry changes
• Strong customer service orientation
• Willingness to work flexible hours when required
• Knowledge of data privacy laws and IT compliance regulations

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.