Assistant Manager - E-commerce Merchandising

Job description / Role

Key responsibilities:

1. Platform & listing management:
Manage product listings, content, pricing, and inventory across e-commerce platforms.
Coordinate with the content and creative teams for accurate and appealing product uploads (titles, descriptions, images, tags).

2. Promotions & campaigns:
Plan and execute discounting strategies tailored to the off-price model, balancing liquidation goals with profitability.
Align with platform account managers for campaign participation (big sale events, clearance sales, etc.).

3. Operations & fulfillment:
Ensure smooth order processing, timely dispatch, and adherence to SLA across all platforms.
Liaise with warehouse, logistics, and supply chain teams for inventory flow and returns management.

4. Analytics & reporting:
Track and analyze sales performance, conversion rates, bounce rates, and customer behavior.
Provide actionable insights for improving sell-through, average order value (AOV), and minimizing returns.

5. Stock & merchandising coordination:
Coordinate with merchandising and planning teams for liquidation strategy and seasonal stock planning.
Monitor aging inventory and create push strategies accordingly.

6. Customer experience:
Collaborate with platform customer service teams to ensure a high standard of customer service and quick resolution of complaints and returns.

About the Company

The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.

Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.

Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.