Job closed
Ref: HP905-573
Job description / Role
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.
Job Purpose:
Assist Head of Fraud Risk Management in achieving the overall objective of improved visibility and effective fraud prevention for all Banking channels, with initial focus on Cards and Online channels.
Principal Accountabilities:
Responsible for identifying, analyzing, and developing containment and remediation plans for fraud incidents impacting CBD
Regular monitoring of emerging threats to gain insight into the evolving threat landscape affecting Banking channels
Ensure 100% of cases created in Falcon and FN are actioned the same day by the card fraud monitoring team
Perform the analysis of confirmed fraud cases to identifying root cause and develop corrective measures
Work with cross-functional teams across CBD for collaboration on fraud risks and investigations
Continuously monitor the performance of the fraud detection rules in Falcon and FN systems and suggest changes to existing rules wherever applicable to minimize false positive rates.
Undertake monitoring of transaction originating from digital channels to identify any suspicious patterns that may result in a fraud and take corrective action to proactively prevent fraud
Provide periodic feedback to Head of Fraud Risk Management to enhance fraud detection rules to improve detection rates
Identify new and emerging patterns of fraud and make recommendations for new controls and improved monitoring
Provide the required support and assistance to fraud investigator to complete investigations in a timely manner
Prepare monthly reports covering key metrics on the fraud monitoring activities for management reporting
Requirements
Education and Experience:
Bachelor's degree in business, finance or law
5 to7 years' experience as a fraud analyst in payments, digital channels or credit cards within banking industry
Advanced knowledge of merchant, credit card and digital banking products
Knowledge of issuing and acquiring card fraud, online banking and payments fraud prevention tactic
Systems: Falcon, Vision+, Threatmetrix, Splunk
About the Company
In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.