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Assistant Manager - Groups & Events


Dubai, UAE

Ref: RP714-6525

Job description / Role

Employment: Full Time

- Follow up on billing procedures, ensuring deposits and credit applications are received within acceptable timeframes.
- Ensure client files are kept organised and current with all required information.
- Conduct pre-conference/event meetings with clients and relevant departments to confirm all relevant details are communicated.
- Must be flexible to accommodate irregular and/extended hours.
- Conduct any site inspections as required.
- Attend necessary meetings in relation to any Catering, Conference Services or Events.
- Establish and maintain rapport with clients, prior to, during and post conference by exceeding their expectations and encouraging repeated business.
- Liaise with F&B Department to review status of business, schedules and any information pertinent to the department operation.


- Ensure accurate and timely information are given to Conference and Banqueting team so that to provide a better service for the guests.
- Ensure appropriate space is blocked to accommodate the group requirements.
- Monitor and handle inquiry calls within 24 hours.
- Meet with clients to work out the details of their function and escort clients through the property and highlight features of facility as well as available services.
- Liaise with Executive Chef to plan special requests for clients and special event menus.
- Ensure that all definite functions are detailed accurately on Banquet Event Orders (BEO)on a timely basis.
- Conduct BEO review meeting and ensure any changes are communicated to respective department so that to best service the guest.
- Attend designated meetings.
- Foster and promote a cooperative working climate between the departments.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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