Assistant Manager, Recruitment

Job description / Role

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world's largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites, and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal, and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.

Job Description

The Position

Under the guidance of the Talent & Culture Manager and Director of Talent & Culture, lead recruitment activities for Raffles the Palm and ensure that best practices are followed at all times.

Key Roles & Responsibilities

• Lead recruitment process: from sourcing resumes and conducting interviews to issuing contracts, corresponding with applicants, updating applicants' status with departments, and ensuring procedures are documented.
• Ensure that onboarding process is completed for all new hires: visa application, residence visa application, ID cards, bank accounts, etc.
• Initiate the process of medical, Emirate ID, and residence visa.
• Ensure that all job descriptions, organizational charts, and forms are up to date and saved.
• Ensure that all new hire documents are in the employee's file (electronic & physical copies).
• Ensure that all new joiners have signed the Code of Ethics and Human Rights Policy in line with Accor policy.
• Use various recruitment tools to post and attract the best talent, i.e., LinkedIn, external platforms (if necessary), recruitment agencies, and be responsible for the annual renewal of the contracts.
• Liaise with the Accommodation Manager for room allocation and pick up for international arrivals.
• Conduct T&C induction for new joiners.
• Conduct interviews and reference checks for level 1-4 positions.
• Send out weekly arrivals update to the department.
• Maintain and update notice board regarding recruitment and vacancies.
• Conduct INES recruitment training for all managers.
• Assist colleagues with their day-to-day queries and questions.
• Any other ad hoc requests by Talent & Culture Manager / Director of Talent & Culture.

Occasional Responsibilities

• Assist with creative poster campaigns and all events organized by the T&C Department.
• Assist in organizing monthly engagement activities with the team.

General Responsibilities

• Promote efficiency, confidence, courtesy, and high standards of social skills.
• Promote and ensure good inter-departmental relations.
• Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.
• Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.
• Adhere to Raffles the Palm rules and regulations at all times.

Qualifications

• Post-secondary school education.

Personal Attributes

• Excellent planning and organizational skills.
• Ability to communicate with colleagues at all levels.
• Ability to work in a multi-cultural environment.
• Ability to multi-task.

Additional Information

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.