Job closed
Ref: RP714-11305
Job description / Role
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
Do what you love, care for the world, dare to challenge the status quo!
Job Description
The main purpose of this role is to assist the Outlet/ Banquet Manager. The main duties are to plan and direct all processes of the outlet to ensure luxury service is provided and revenue target is achieved while maintaining a positive work environment for all Heartists.
MAIN JOB RESPONSIBILITIES:
- Ensure that the monthly forecasted food and beverage revenue figures are achieved
- To strictly adhere to the established operating expenses and that all costs are controlled
- Ensure efficient management according to the established concept statements.
- Familiar with Sofitel F&B Rituals and their implementation.
- Comply with all policies and procedures including FOCUS
- Assign responsibilities to subordinates and to check their performance periodically.
- Assist and coach in the operation and be visible on the floor.
- Establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure the outlet is adequately equipped.
- Control the requisitioning, storage and careful use of all operating equipment and supplies.
- Assist in conducting daily pre shift briefings to employees on preparation, service and menu.
- Liase with the Kitchen and Outlet manager enquiries on food, beverage and service.
- To establish a rapport with guests maintaining good customer relationship and assisting to update guest history.
Requirements
Qualifications
- 2-4 years Outdoor cateringf & restaurant management experience
- Strong guest and employee interpersonal skills
- Guest experience centric
- Strong beverage/wine knowledge
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.