Assistant Relationship Manager

Job description / Role

About the business area

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate and institutional clients.

With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our Commercial Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

• New client acquisition
  Acquire new clients, complete financial analysis and submit accurate credit applications to ensure an excellent onboarding experience, achieve assigned targets and secure profitable business transactions.
• Portfolio management
  Offer new solutions, enrol clients for alternate channels and value added services, based on the requirements of the client in order to increase transaction volumes and grow the assigned portfolio.
• Reporting
  Build and maintain a dossier for each client detailing a 360 degree view to ensure current and future needs are captured.
• Risk management
  Conduct client visits in order to understand and report on risk profile and highlight or update approving authorities with any changes in risk profile.
• Policies, processes, systems and procedures
  Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standards.
• Self-management
  Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance.
• Customer service
  Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.

The ideal candidate should have the following experience

Minimum experience
At least 3 years of experience in managing relationships and portfolio of clients.

Minimum qualifications
Bachelor’s Degree in Business, Accounting or Finance.

Professional qualifications

• Problem solving skills
• Credit skills
• Market knowledge
• Written and spoken English

What we offer:

• Competitive salary: Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive benefits package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and remote working options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and development opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.