Assistant Restaurant Manager

Job description / Role

Overview

Be part of an iconic hospitality landmark.

Ciel Dubai Marina, part of IHG Hotels & Resorts' prestigious Vignette Collection, is set to redefine luxury as the world's tallest hotel. The First Group's flagship development features 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities. Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

As the Assistant Restaurant Manager, you will support the Restaurant Manager in leading all aspects of restaurant operations, ensuring a seamless and memorable dining experience for every guest. You will be a hands-on leader with a passion for hospitality, a sharp eye for detail, and the ability to inspire excellence in a diverse team. Your role will involve daily operations, staff development, guest engagement, and financial performance, all while upholding the brand's highest standards.

Key Responsibilities:

• Assist in managing the day-to-day operations of the restaurant, ensuring exceptional service standards are consistently delivered.
• Lead by example on the floor during service, supporting the team and engaging with guests to create personalized dining experiences.
• Supervise, train, and motivate front-of-house staff, fostering a culture of professionalism, teamwork, and guest-centric service.
• Handle guest inquiries, feedback, and complaints with efficiency, grace, and professionalism, ensuring prompt resolution.
• Collaborate with the culinary team to ensure smooth coordination between kitchen and service teams.
• Assist in scheduling, payroll input, and ensuring adequate staffing levels based on business demands.
• Monitor inventory, supplies, and operational equipment, placing orders and controlling costs where appropriate.
• Uphold hygiene, health, and safety standards in line with local regulations and brand expectations.
• Support in driving revenue through effective upselling, promotions, and guest engagement strategies.
• Analyze service reports and guest feedback to recommend improvements and elevate service delivery.

Desired Skill & Expertise Requirements:

• Diploma or degree in Hospitality Management or a related field.
• 2-4 years of experience in a high-end or luxury restaurant/hotel environment, including supervisory experience.
• Strong leadership presence with exceptional interpersonal and communication skills.
• Proven ability to manage high-pressure service periods with calm efficiency.
• Knowledge of restaurant POS systems, reservation platforms, and Microsoft Office.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Fluency in English is essential; additional languages are a plus.

About the Company

The First Group is a British-owned international property development company based in Dubai. The focus is on delivering innovative overseas property developments and solutions to meet the demands of the international property investment market.

As an emerging property market specialist and one of the region\\'s leading independent serviced residential and commercial building developers, The First Group prides itself on offering clients quality off-plan developments, unrivalled services and pioneering products for the finest investment opportunities in Dubai and the Northern Emirates.

With over 20 years\\' experience in the international property market and unparalleled commitment to excellence in all areas, including construction, design, finish and service, choosing to invest with The First Group offers a reliable and secure investment in one of the world\\'s most lucrative property markets.