Assistant Security & Government Relations Manager


Dubai, UAE

Ref: RP714-10496

Job description / Role

Employment: Full Time

The Role:

- Under the general guidance and supervision of the Security & Government Relations Manager, and within the limits of established Accor polices & procedures, the Assistant Security & Government Relations Manager assists the Security & Government Relations Manager in implementing management directives as channelled through the Cluster General Manager.
- Assist the Security & Government Relations Manager in providing forward planning strategies to the Cluster General Manager.
- Assist the Security & Government Relations Manager in teaching, training, guiding and regular evaluation of security personnel and refreshing the skills of the Emergency Teams.
- Constant attention to health & safety issues.
- Establish and maintain effective relations with all government sectors, municipalities, owning company and other relevant bodies.
- Is fully aware and conversant of ISO9001/14001 and EarthCheck policies and procedures and is responsible to integrate them in the day to day operation.

Key Deliverables and Responsibilities:

Planning & Organizing:

Assist the Security & Government Relations Manager in :


- Devising and implementing cost efficient manning strategies.
- Operational supervision of the Security team.
- Ensuring that all Heartists in his/her team report for duty punctually wearing the correct uniform, name badge and are displaying Heartist Behaviors at all times.
- Conducting meetings with his/her team at regular intervals for information purposes

Government Relations:

- Disseminating information that relates to the Local Law and advises Hotel accordingly.
- Monitoring present and future trends, practices and systems in immigration and make recommendations for the hotel operating procedures.


Assist the Security & Government Relations Manager in :


- Regular monitoring of the Security Control rooms.
- Monitors the walkie-talkie channel for unauthorized communication.
- Regular monitoring of the CCTV.
- Theft and loss investigation.
- Regular monitoring of guest room key usage for abuse.
- Ensuring that the supervisors are adhering to the policies and procedures of the Hotel in all aspects.
- Disciplining of the security team.

Government Relations:

- Securing all visa permits, licenses, residence visas, employment visas, occupational health cards and any other government administration requirements as stipulated by Law and within one month of Heartists starting their employment.
- Securing all health certificates for all employees requiring food handler certificates within a minimum of 3 weeks from the Heartists joining the company/ from their expiry.
- Responsible for processing and renewal of trade licence, entertainment approvals, hotel alcohol licence and other required documents.
- Acting as Hotel Representative relating to personal matters with all government agencies and municipalities.
- Ensuring that standards required by Law and by Management are maintained at all times.



- Assist the Security & Government Relations Manager in :


- Checking of the daily supervisor reports.
- Providing a written summary of the previous day's operation to the Cluster General Manager.

Government Relations:

- Maintaining all visa related/government related expenses copies.

Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:

- Ensure proper care of all equipment and furniture entrusted for Heartists use.
- Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.
- Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
- Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Planet 21 program (saving energy, recycling, sorting waste etc).
- Understands and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.
- Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
- Does not disclose any financial information or any other information of the Accor Hotels.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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Assistant salaries in UAE

Average monthly compensation
AED 6,000

Breakdown available for industries, cities and years of experience