Associate - Data Products

Job description / Role

Overview

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touchpoint leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up The Greenhouse, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners, and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

Responsibilities

We are looking for an Associate - Data Products to join our data team. In this role, you will be responsible for managing the operational datasets, ensuring data quality, maintaining dashboards, and driving adoption of data products within the organization.

You will work closely with stakeholders across engineering, analytics, and business teams to optimize data pipelines, improve performance monitoring, and enhance governance.

• Performance Monitoring: Assess and enhance pipeline and dashboard performance, decommission unused content, and guide users toward sponsor-owned content.
• Data Quality & Governance: Ensure pipelines and outputs meet data quality standards and governance policies.
• Knowledge & Documentation: Develop expertise in operational datasets, maintain updated documentation on pipelines, logic, dictionaries, and definitions.
• Usage & Access Management: Monitor usage patterns and drive high user engagement.
• Explore Management: Maintain, harmonize, and decommission unnecessary explores while ensuring accountability.
• Roadmaps & Communication: Update, review, and communicate delivery progress clearly to stakeholders.
• Ad-hoc, Features & Project Delivery: Manage demand, challenge requirements, ensure timely responses, and commit to ETAs for effective delivery.
• Bug & Ticket Management: Ensure timely issue resolution and maintain quality and completeness of logged tickets.
• Standup & PI Planning: Facilitate standups and program increment (PI) planning, ensuring clear objectives and tasks.
• Stakeholder Management: Align with stakeholders' roadmaps and strategic priorities.
• Training & Enablement: Provide training and resources to empower end-users and stakeholders in using dashboards and explores effectively.
• Collaboration: Work closely with engineering, analytics, and business teams to align on priorities and share insights.

Ideal Candidate Profile

Required Skills & Qualifications:

• Proficiency in basic SQL and basic LookML.
• Familiarity with Looker, including the ability to build or review dashboards.
• Strong problem-solving skills to troubleshoot complex pipeline or dashboard issues.
• Understanding of Agile/Scrum practices for effective team and task management.
• Excellent communication skills to interact with technical and non-technical stakeholders.

Preferred Qualifications:

• Prior experience in data product management, data operations, or analytics.
• Experience working with cloud-based data platforms (e.g., GCP, AWS, or Azure).
• Familiarity with data governance and compliance standards.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.

Department: Tech
Role: Associate Product Manager - Tech

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.