Associate Director of Sales

Job description / Role

Summary

At Hyatt Centric Jumeirah Dubai, we offer a vibrant and dynamic work environment that celebrates individuality, creativity, and innovation. Join a team that is passionate about hospitality and delivering exceptional guest experiences.

Hyatt Centric Jumeirah Dubai is seeking a proactive and results-driven Associate Director of Sales with a strong background in the leisure segment, focusing on the CIS and European markets. The ideal candidate will have a proven track record of developing strategic partnerships, driving direct bookings, and increasing market share from these key feeder regions.

Key Responsibilities:

• Develop and execute targeted sales strategies to capture business from the CIS and European leisure markets.
• Identify, negotiate, and establish strong relationships with tour operators, travel agencies, DMCs, and online distribution partners in these regions.
• Actively prospect new accounts and maintain a robust pipeline of business opportunities.
• Collaborate with the marketing team to develop customized promotions and campaigns for leisure travelers from the CIS and European markets.
• Stay informed on market trends, competitor activities, and emerging opportunities to maintain Hyatt Centric Jumeirah Dubai's competitive edge.
• Build and maintain strong relationships with key travel partners, luxury travel agencies, and high-net-worth clients in the CIS and European markets.
• Conduct regular sales calls, client meetings, and site inspections to strengthen engagement and drive revenue.
• Represent the hotel at industry events, trade shows, and roadshows in CIS and European feeder markets.
• Monitor and analyze sales performance, market trends, and business opportunities to maximize revenue.
• Work closely with the revenue management team to ensure competitive pricing and maximize profitability.
• Contribute to achieving and exceeding sales targets aligned with the hotel's business objectives.
• Support and collaborate with the wider sales and marketing team to ensure alignment with overall business goals.
• Assist in mentoring junior sales team members, fostering a high-performance and results-driven culture.
• Ensure compliance with Hyatt's brand standards and sales policies.

Qualifications

• Minimum 5 years of experience in hotel sales, with a strong focus on the leisure segment.
• Proven expertise in managing business from the CIS and European markets is highly preferred.
• Established network of travel trade partners, tour operators, and agencies within the CIS and European markets.
• Strong negotiation, communication, and presentation skills.
• Proficiency in English; Russian and/or an additional European language is an advantage.
• Bachelor's degree in Business, Hospitality, or a related field preferred.
• Experience with sales systems (e.g., Opera, Delphi, Salesforce) and Microsoft Office Suite.
• Ability to travel as required for sales trips, trade shows, and client meetings.

About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.