Associate Director of Sales

Job description / Role

Summary

We are seeking a passionate sales professional with expertise in the luxury segment to lead the sales and marketing plans for Park Hyatt's newly opened niche product, Solenna Villas.
As Associate Director, you will focus on cultivating high-end partnerships, recommend growth tactics to drive incremental revenue and ultimately position Park Hyatt Dubai Villas as the most desirable luxury experience in the region.
The ideal candidate has 5 years of luxury hotel or resort sales experience, preferably with exposure to villas, residences, and high-value leisure segments. Your strong network of luxury travel advisors, UHNW clients, and top-tier agency partnerships is essential, along with a deep understanding of personalized, 5-star service delivery.

Key Responsibilities

Sales strategy & execution

• Develop and implement targeted sales strategies to maximize villa occupancy and revenue.
• Position Park Hyatt Dubai Villas as a premier choice for UHNW individuals, celebrities, and luxury-focused agencies.
• Strengthen relationships with consortia and key luxury partners (e.g., Virtuoso, Amex FH&R).
• Leverage market insights to identify new opportunities in luxury travel and lifestyle sectors.

Client relationship & partnership development

• Cultivate and maintain relationships with top luxury travel advisors, private concierge companies, and high-net-worth clients.
• Represent Park Hyatt Dubai Villas at exclusive luxury travel shows, roadshows, and bespoke client events.
• Design and host personalized site visits, familiarization trips, and unique experiences to showcase the Villas.

Collaboration & alignment

• Partner with the Director of Sales & Marketing, Revenue, and Marketing teams to drive villa business priorities.
• Work closely with operational leaders to ensure seamless delivery of luxury villa guest experiences.
• Mentor junior sales colleagues on best practices in luxury relationship-building.

Guest experience integration & brand representation

• Ensure all sales strategies are aligned with Park Hyatt luxury service standards.
• Provide input into tailored pre-arrival and post-stay touchpoints to strengthen loyalty among villa guests.
• Act as a brand ambassador, representing the elegance and exclusivity of Park Hyatt Dubai Villas in every engagement.

Market intelligence & reporting

• Track and report villa performance metrics, market trends, and competitive analysis.
• Anticipate shifts in UHNW traveler behavior and adjust strategies proactively.
• Deliver actionable insights to leadership to support long-term growth.

Qualifications

• Minimum 5 years of experience in luxury hotels, with a strong track record in the luxury segment.
• A robust portfolio of luxury customers and strong relationships with leading travel consortia.
• Deep understanding of luxury guest expectations and 5-star service delivery.
• Strong commercial acumen and ability to identify and pursue high-value opportunities.
• Outstanding relationship-building, communication, and presentation skills.
• Bachelor's degree in Hospitality, Business, or related field; advanced certifications in luxury sales are a plus.
• Ability and willingness to travel regularly for client meetings, trade events, and site visits.

About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.