Associate Operations Manager

Job description / Role

Role Purpose

Maintain tight and high quality operational and administrative controls.

Key Accountabilities of the Role

• Manage a centralized portfolio of Islamic financing and Sharia-compliant products, ensuring operational accuracy and compliance.
• Scrutinize and manage facility transaction documents to ensure alignment with sanction terms, Sharia guidelines, and ADIB's financing policies before disbursement.
• Ensure accurate profit calculations and proper execution of transaction documents in accordance with internal policies and Sharia principles.
• Authorize SWIFT messages for local and foreign currency payments and outward remittances, ensuring timely and secure fund transfers.
• Address daily operational matters with branches and internal units, ensuring smooth transaction flow and issue resolution.
• Ensure quarterly quality testing and timely RCSA submission to ORCA, maintaining strong internal controls and compliance standards.
• Review product workflows periodically and recommend enhancements to improve efficiency and support automation initiatives.
• Assist in distributing tasks among staff, support international branches, and ensure leave planning is done without impacting business continuity.
• Support departmental budgeting activities and contribute to employee performance appraisals and development planning.
• Report significant deviations to the department head and follow up with business units on transactional discrepancies.
• Promote awareness of Business Continuity Plan (BCP) provisions and collaborate with the BCP coordinator to ensure team preparedness and operational resilience.
• Familiar with syndication and agency operation. Experience in syndication and mega deals together with complex structured product process till E2E.
• Ensure enhancement and maintenance of internal controls to reduce, control, and improve operation standards.
• Responsible for the effective and efficient work performance of assigned employees, including carrying out performance evaluation process.
• Streamlining of wealth management product E2E operation.

Specialist Skills / Technical Knowledge Required for this Role

• Leadership, team work, good communication skills, highly organized.
• Masteru2019s or bacheloru2019s degree in banking and accounting.
• 6-8 years of banking experience in finance origination and after sales service including syndication and agency operations.