Job closed
Ref: LP452-466
Job description / Role
Key Results Areas: To ensure each application sourced fulfils all criteria the bank has set
Main Tasks & Responsibilities
Basic Discipline
- Ensure basic discipline are maintained through timely reporting to office
- Ensure adherence to dress code and code of conduct
- Ensure strict compliance on documentation is followed as per policy norms.
- Compliance & Quality
- Bring in quality customers to the bank, which leads to quality references thus ensuring each case is profitable to the bank.
- Ensure clean and healthy sourcing without resorting to quick-fix measures and fraudulent practices that may affect performance of the portfolio
Day-to-Day Activities
- Daily Checking of submissions to manage better approval rates
Job Dimensions
Quantifiable
- Tele-Sales of Credit Cards: To achieve monthly targets as set by the managers.
- Cross Sell: To utilize any opportunity to cross sell through telesales.
Non Quantifiable
- To call predetermined customers and proactively sell a product of the bank.
- To represent ADCB in a professional and courteous manner.
- To ensure realistic commitments are made to customers and render them excellent service to differentiate ourselves from the competition.
- To be able to maintain/update customer information on to the database.
- To be confident and should possess excellent communication skills.
- To be able to take up/handle additional responsibilities of the team
Requirements
- Bachelor’s Degree
- 2 year in Sales / Telesales
Special Skills / Attributes required for the Job
- Sound analytical Skills
- Communication and Negotiation Skills
- Deadline Management
- Good computer and numerate skills
- Willing to be part of a team, grow in the organization
About the Company
ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.