Associate - Telemarketing Acquisition

Abu Dhabi Commercial Bank (ADCB)

Dubai, UAE

Ref: LP452-674

Job description / Role

Employment: Full Time

• To work with the Outbound Telesales team to execute various activities related to Mass Affluent Telesales, in line with business requirement.
• To call predetermined customers and proactively sell a product of the bank.
• To represent ADCB in a professional and courteous manner.
• To ensure realistic commitments are made to customers and render them excellent service to differentiate ourselves from the competition.
• To be able to maintain/update customer information on to the database.
• To be confident and should possess excellent communication skills.
• To be able to take up/handle additional responsibilities of the team.
• To ensure each application sourced fulfils all criteria the bank has set.
• Ensure basic discipline is maintained through timely reporting to office.
• Ensure adherence to dress code and code of conduct
• Ensure strict compliance on documentation is followed as per policy norms.
• Bring in quality customers to the bank, which leads to quality references thus ensuring each case is profitable to the bank.
• Ensure clean and healthy sourcing without resorting to quick-fix measures and fraudulent practices that may affect performance of the portfolio.
• Daily Checking of submissions to manage better approval rates.

Requirements

• 3 or more years in Sales / Telesales (UAE banking and experience to sell premium products are preferred ).
• Sound analytical Skills.
• Communication and Negotiation Skills.
• Deadline Management.
• Good computer and numerate skills.
• Willing to be part of a team, grow in the organization.

About the Company

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.

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Associate salaries in UAE

Average monthly compensation
AED 10,000

Breakdown available for industries, cities and years of experience