Automotive Workshop Supervisor

A Leading Financial Group In UAE

Dubai, UAE

Posted
Ref: SP385-02

Job description / Role

Employment: Full Time

• Workshop Supervisor has the overall responsibility to manage and lead a team of people in allocating and managing day-to-day operations in the workshop.
• Coordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.
• To test and confer with customers to obtain description of vehicle problems and discuss the necessary work to be performed.
• Estimate costs and time required for repair or maintenance of the vehicle.
• Ordering parts and supplies as needed.
• Experience in exotic/sports car is necessary for this position.

Job Responsibilities
• Maintain and improve service level. Manage operations of workshop.
• Supervise the activities in the workshop, inspect complete work and draft reports to detect recurrent faults.
• Plan, organize and coordinate the day-to-day running of the workshop. E.g. Writing job sheets and arranging technicians to perform maintenance and repair work on vehicles.
• Able know how to use diagnostic tools.
• Able to troubleshoot when problem of the car arise.
• Overseeing post-repair service (vehicle delivery, test driving etc.)
• Focusing on customer retention by building relationship.
• Keeping track of service and inventory records. Keeping record of accounts and financial information
• Hiring, training, and managing employees.
• Ensure the vehicle is returned to the owner in a clean condition.
• Educate and instruct technicians to learn mechanical skills.

Requirements

• Diploma or equivalent in Mechanical/Automotive or related field.
• Minimum 5 years’ experience in managing a luxury automotive workshop.
• Good mechanical skills and leadership/operations skills.
• Knowledge of various tools, equipment, and procedures in workshops for troubleshoot and repairing vehicles.
• Good team player with good social and communication skills.
• Computer literate with a solid understanding of Microsoft applications.
• Able to work independently and with good working attitude.
• Able to advice customers on the required jobs in a timely, professional manner.
• Mandarin speaking candidate will be preferred.

About the Company

A leading financial group in UAE.

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