AV and IT Systems Engineer

Job description / Role

Location

Dubai

AV support

• Be fully competent with the use of end user AV equipment
• Setup and teardown of all scheduled onsite meetings, supervise meetings as required
• Daily system checks to ensure equipment and room functionality
• Liaise with customer teams to agree daily talks and activities
• Responsible for identifying defective or failed equipment and owns issues until resolved
• Delivers a "white glove" level of customer support to all customers
• Ensures all AVS spaces are presentable for use
• Performs other AV related tasks as directed by customer
• Manage onsite support deliverables
• Scheduled preventative maintenance visits for consistent identification and repair of defective equipment
• Manage and maintain consumables and stock holding inventory of on-site spares

IT support

• PC upgrades (replacing hard drives, imaging, installing tools as per client guidelines)
• Working according to customer IT requirements
• Providing orientation on the client's IT environment (applications, engineering, network configuration) to on-site engineers
• Ensuring required security level access to all supported sites
• Flexibility for the engineer to travel to other emirates if required (with travel claims covered by the client)

Required skills

• Able to perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers and LCD/plasma displays
• Knowledgeable of how to use audio mixing software in order to calibrate and eliminate echo and feedback
• Ability to perform basic AV related testing and troubleshooting
• Must have basic understanding of how to operate video equipment as needed
• At least 5 years' experience of providing AV services in a similar role

About the Company

Staff Connect is the rapidly developing best IT outsourcing company in UAE. We offer to our respective clients the best possible service like sourcing services for permanent, temporary, and agreement-based recruitment. Since commencing conductions, the entities have seen fast development achieved solely through firm business rapports and deliver reliable and meaningful services to our clients.