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Job description / Role
Job Type
Full Time
Full Time
Job Location
Dubai, UAE
Dubai, UAE
Nationality
Any Nationality
Any Nationality
Salary
Not Specified
Not Specified
Gender
Not Specified
Not Specified
Arabic Fluency
Not Specified
Not Specified
Job Function
Customer Service
Customer Service
Company Industry
Travel, Hotel & Tourism
Travel, Hotel & Tourism
How does your working day look like
Responsibilities:
- Event setup: Set up and configure audio-visual equipment including microphones, speakers, projectors, screens, and lighting systems in event spaces throughout the hotel.
- Technical support: Provide on-site technical support during events to troubleshoot and resolve any audio-visual issues promptly.
- Sound mixing and control: Operate sound mixing consoles and audio equipment to ensure optimal sound quality during events. Balance audio levels and adjust settings as needed.
- Video support: Set up and operate video equipment such as projectors, monitors, and cameras for presentations, video conferencing, and other visual needs.
- Collaboration: Collaborate with event planners, organizers, and hotel staff to understand event requirements and provide tailored AV solutions.
- Equipment maintenance: Maintain and inventory AV equipment ensuring that all devices are in good working condition. Coordinate repairs and replacements when necessary.
- Customer service: Provide excellent customer service to guests and event organizers, addressing their audio-visual needs and ensuring a positive experience.
- Adherence to standards: Ensure compliance with hotel policies, safety standards, and industry regulations related to audio-visual equipment and operations.
Qualifications:
- Your personality counts more than your CV.
- Proven experience as an AV technician, sound engineer, or similar role in a hotel or hospitality setting.
- Strong technical knowledge of audio-visual systems including sound reinforcement, video display, and lighting equipment.
- Proficiency in operating AV software, mixing consoles, amplifiers, microphones, and other audio-visual devices.
- Familiarity with video conferencing platforms (e.g., Zoom, Microsoft Teams) and live streaming technologies is desirable.
- Excellent problem-solving skills and the ability to troubleshoot technical issues efficiently.
- Strong organizational skills and attention to detail with the ability to manage multiple tasks and prioritize workload.
- Effective communication and interpersonal skills with a customer-focused approach.
- Flexibility to work evenings, weekends, and holidays based on event schedules.
- Diploma or certification in audio engineering, sound technology, or a related field is preferred.
Additional information:
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world.
- Benefit from great offers from our numerous cooperation partners.
- Be part of our hilarious staff parties and much more.
Remote work: No
Employment type: Full-time
Key skills: E & I, Low voltage, Customer service, Hospitality experience, Computer networking, Computer skills, Cabling, Customer support, Schematics, Human resources, Power tools, Troubleshooting
Vacancy: 1
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